Terms of service

TERMS OF SERVICE

These Terms of Service apply to purchases made through the Alexandra N. online store.

The online store is operated by and all purchases are made from:

Almaz Struhár
Business ID (IČO): 09271627
Czech Republic

Almaz Struhár is the seller and contracting party for purchases made through this online store. Alexandra N. is the author and customer support contact.

By placing an order, you agree to these Terms of Service.

ORDERS

By placing an order, you confirm that the information you provide is accurate and complete.

We reserve the right to cancel or refuse an order where necessary, including in cases of pricing errors, suspected fraud, product unavailability, or other legitimate reasons. If a paid order is cancelled by us, you will receive a refund.

PRODUCTS

We make every effort to display and describe our products accurately. Please note that colours and appearance may vary slightly depending on your screen or device.

As many products are signed, handled, or prepared individually, minor variations between individual copies may occur and are not considered defects.

PRICES AND PAYMENT

Prices are displayed in the currency shown at checkout. Any applicable shipping costs are shown before you complete your purchase.

Payment must be made using one of the payment methods available at checkout.

SHIPPING

Orders are processed and delivered according to our Shipping Policy.

Delivery times are estimates and may be affected by shipping carriers, public holidays, or other circumstances outside our reasonable control.

Shipping availability and applicable shipping costs are displayed at checkout based on the customer's destination.

RETURNS AND REFUNDS

Returns, cancellations, withdrawals, and refunds are handled according to our Refund & Return Policy and applicable consumer protection laws.

Nothing in these Terms affects any mandatory rights you may have as a consumer.

INTELLECTUAL PROPERTY

All original content displayed on this website, including text, artwork, graphics, photographs, book covers, branding, and other materials, is protected by applicable copyright and intellectual property laws and remains the property of its respective rights holders.

No such content may be copied, reproduced, distributed, modified, or used for commercial purposes without permission from the applicable rights holder, except where permitted by law.

PRIVACY

Personal information provided through this store is collected and processed in accordance with our Privacy Policy.

LIABILITY

Nothing in these Terms limits or excludes any rights, remedies, or liabilities that cannot legally be limited or excluded under applicable law.

GOVERNING LAW

These Terms are governed by the laws of the Czech Republic.

If you are a consumer, you also retain any mandatory consumer protections provided to you under applicable law.

CHANGES TO THESE TERMS

We may update these Terms from time to time. The version of these Terms published on this website at the time you place your order will apply to that order.

CONTACT

If you have any questions regarding these Terms or your order, please contact:

Customer Support: Alexandra N.
Email: hialexxandra@gmail.com

Seller and Store Operator:
Almaz Struhár
Business ID (IČO): 09271627
Czech Republic